Consultants ⋅ Engineers ⋅ Project Managers
Commercial and Public Buildings

Commercial and public buildings can be subject to damage through a variety of circumstances such as fire, flood, earthquakes, blasts, explosions, terrorism, hurricanes/cyclones and tropical storms. McLellan is a recognised provider of engineering advisory services on a wide range of commercial and public building losses.

McLellan can undertake site inspections to assess and scope the damage to all forms of buildings including office towers, hospitals, hotels, retail developments and data centres. With the range of expertise available from our engineering and other specialists, we are able to assess every component of a building from the foundations, superstructures and complex facade systems through to the internal fabric and fittings. We are also able to provide full structural design assessments of the steelwork, concrete and masonry elements to assess their adequacy and material testing can be carried out where required.

With a building’s environment and performance becoming ever more important to insured parties, we recognise the increasing complexity of buildings services and controls. Our mechanical and electrical engineers can access and review the complete utilities infrastructure, including the main plant and distribution networks throughout buildings. This includes building management systems, security and protection systems, electrical and water installations, space heating, air conditioning and ventilation services, as well as elevator and escalator/conveyor installations.

We work closely with the insured to rapidly develop and evaluate reinstatement proposals including debris removal, asbestos control, demolition, initial and permanent cleaning operations (including drying out and mould prevention/treatment). To help mitigate the property damage loss, we review and recommend temporary and permanent work actions that could improve the critical path of the reinstatement timeline including the proposed logic and sequencing for completion of the repairs and reoccupation of the building. We are also able to support this further by monitoring progress on site during the reinstatement works.

Based on our knowledge and extensive experience, we also review procurement strategies, tender assessments and contract award for reinstatement works. We understand the importance of local issues such as the impact of local, national and applicable international legislation and relevant codes/standards, available regional labour and material resources and working methodologies and how these can impact on property damage claims.

An integral aspect of the services provided on buildings losses is our provision of initial reserve calculations and the development of detailed quantum and cost assessments of the permanent and temporary reinstatement works in order to determine the reasonableness of a property damage claim. Where required and defined under the policy, and in conjunction with the loss adjuster, we can also calculate and advice on the actual cash (depreciated) values.

Types of commercial and public buildings where McLellan provides insurance loss advisory services include:

Commercial buildings:

  • Offices
  • Retail parks and outlets
  • Shopping malls
  • Hotels
  • Apartments
  • Car parks
  • Warehouses and distribution centres
  • Convention centres
  • Research institutions

Public buildings:

  • Hospitals
  • Universities
  • Research facilities
  • Clean rooms
  • Sports and leisure facilities
  • Data centres
  • Historic buildings
  • Museums
  • Libraries
  • Theatres

Mechanical, electrical and building services:

  • Heating, Ventilation and Air Conditioning (HVAC)
  • Electrical power and distribution
  • Telecommunications and security systems
  • IT equipment and networks
  • Uninterruptible Power Supplies (UPS) and emergency/back-up power supplies
  • Interior, exterior and emergency lighting
  • Steam generation and distribution
  • Domestic hot and cold water storage and distribution
  • Building management systems
  • Above and below ground drainage
  • Elevators and escalators/conveyors