Consultants ⋅ Engineers ⋅ Project Managers
Infrastructure and Utilities

McLellan provides insurance loss advisory services for infrastructure and utilities assets including highways, bridges, railways, tunnels, ports, airports, water supply and treatment facilities, waste treatment facilities as well as communications networks and electrical power distribution infrastructure. We provide engineering advisory services on infrastructure catastrophe (CAT) losses, most commonly following floods, earthquakes, tsunamis, hurricanes, cyclones and tropical storms.

On the occurrence of a loss, our specialists undertake site inspections to assess and scope the damage to the relevant infrastructure and utilities assets. This can be supported, where required, by geotechnical investigations, seismic engineering reviews, hydrogeological and hydraulic studies, as well as structural, electrical and mechanical engineering. We work closely with the insured to rapidly evaluate reinstatement proposals, including temporary and permanent works, in order to return critical infrastructure and utilities elements to operation as soon as possible.

Based on our knowledge and extensive experience, we also review procurement strategies, tender assessments and contract award for reinstatement works. Our specialists understand the importance of local issues such as relevant legislation, methodologies and resources available for reinstatement works and how these can impact on property damage claims. An integral aspect of the services provided on losses is our provision of initial reserve calculations and the development of detailed quantum and cost assessments of the permanent and temporary reinstatement works in order to determine the reasonableness of property damage claims.

McLellan recognises the uniqueness of infrastructure and utilities losses in that they often affect multiple sites over large geographical distances and can include a wide variety of damage types. We can mobilise multi-disciplinary teams of specialists to inspect all the damaged sites and are experienced in the processing and presentation of large amounts of data relating to damage assessments and reinstatement cost assessments.

McLellan can where appropriate also use state of the art techniques to assist in surveys and inspections to record the condition (damaged or undamaged) of infrastructure and utilities assets over large geographical areas.

Infrastructure and utilities assets where McLellan can provide insurance loss advisory services include:


  • Roads and carriageways
  • Interchanges
  • Culverts
  • Under and over bridges
  • Tunnels
  • Embankments and cuttings
  • Retaining walls
  • Lighting and signalling
  • Maintenance depots


  • Mainline track network
  • Terminal facilities and stations
  • Bridges, tunnels and viaducts
  • Mass transit systems including underground railways
  • Rolling stock
  • Power supplies and distribution
  • Mechanical systems including ventilation
  • Signalling


  • Water supply infrastructure
  • Reservoirs and dams
  • Water treatment
  • Canals
  • Pumping stations
  • Waste drainage and effluent collection networks and treatment facilities
  • River and estuarine flood defences

Solid waste management:

  • Municipal garbage and recyclables collection facilities
  • Solid waste landfills
  • Solid waste incinerators and gasification plants
  • Anaerobic digestion facilities
  • Materials recovery facilities
  • Hazardous waste disposal facilities

Marine and Air:

  • Ports
  • Harbours
  • Jetties
  • Bulk materials unloading facilities
  • Airports


  • Communications (fixed and wireless) infrastructure